Indiana Bureau of Child Support

CSF is working with the Indiana Bureau of Child Support on two projects: Digital Marketing Outreach Project and Intergovernmental Case Processing Innovation Demonstration.

The goal of the Digital Marketing Project is to bring new customers into the program. CSF provides subject matter expertise on website and advertisement messaging that will be most effective at engaging parents who would benefit from child support services. For the Intergovernmental Case Processing Innovation Demonstration, CSF is developing two eLearning training products to increase case worker knowledge and efficiency in handling intergovernmental cases, as well as providing subject matter expertise for intergovernmental business process changes.