California counties (various)

CSF is developing and delivering classroom training and eLearning courses for the State of California and several California county IV-D programs on a number of topics including Collaborative Negotiations, Customer Service, UIFSA, and International Child Support Enforcement.

CSF is working with state and local child support agencies on training on collaborative negotiations as the staff work with parents to establish and enforce child support obligations.  In addition, we develop and deliver customer service training for child support professionals who work with parents and families.  This training emphasizes effective communications skills, as well as themes of procedural justice and cultural bias. Other training courses include: Motivational Interviewing; Secondary Trauma; Succession Planning; Change Management; Coaching Skills for Supervisors & Managers; and Training for Trainers.