California counties (various)
CSF is developing and delivering training for child support professionals on a number of topics including Collaborative Negotiations, Customer Service, and Change Management to a number of counties in California
CSF is working with state and local child support agencies on training on collaborative negotiations as the staff work with parents to establish and enforce child support obligations. In addition, we develop and deliver customer service training for child support professionals who work with parents and families. This training emphasizes effective communications skills, as well as themes of procedural justice and cultural bias. We also deliver change management training.